Airline Ticket Agent Resume Example: 4 Templates

This is a job for someone who has great management skills as a candidate needs to perform various duties such as checking luggage, making seat arrangements, handling airline ticket sales, reservation changes, providing information on aircraft boarding and many such things.

As you may find this job an interesting one so if you want to pursue it as your career then you can go through these resumes once which can help you to have innovative ideas which you can use whole making your resume. Take time from your busy schedule and pour all your efforts into making an exceptional resume. Below there are some examples of the same.

Resume Template: 1

Airline Ticket Agent Resume: 1

Richard D. Harding

Laguna Beach, Los Angeles 

(123) 4567890

[email protected]


Summary

This is someone who is willing to join your esteemed company that is [mention the name of the company] as an airline ticket agent. Consists of all the qualities which are required for being good at this work. In addition to this, I got trained from [mention the name of the institution] where many things about this field were taught. Additionally,  [mentioned the year] of experience and used to get many awards. Capable of meeting all the goals of the valuable company that is [mention the name of the company].


Experience

Company A, airline ticket agent

  • Greeted customers when they arrived at the airport.
  • Checked in luggage and made seat arrangements.
  • Handled airline ticket, sales, reservation changes.
  • Provided information on reservation boarding.
  • Worked at the airline office off-site at the airport.

Company B, airline ticket agent

  • Processed electronic ticketing request made by the customer or agent.
  • Sincerely checked mails and listened to the customers request over the phone.
  • Explained airport rules and guidelines to passengers prior to the boarding flight.
  • Looked after processing of airline ticket refunds and managed for loss of damaged ticket and reservation errors.

Company C, airline ticket agent

  • Must explain applicable fees and taxes for each ticket to the passengers to rule out any problem that may occur.
  • Processed boarding passess  checked identification of passengers before allowing them to enter the airport terminal and carried out processes to check in.
  • Checked the identity of every passenger and cross checked to the best of knowledge for authenticity.

Education

Florida State University

High school diploma


Certification

  • Certified in air ticketing.
  • Certified travel & tourism

Skills

  • Good communication skills.
  • Ability to manage things properly.
  • Have the ability to multitask.
  • Great at decision making.
  • Great mathematical skills.
  • Amazing interpersonal skills.
  • Have organizational skills.
  • Ability to learn things quickly.

Resume Template: 2

Airline Ticket Agent Resume: 2

Richard D. Harding

Laguna Beach, Los Angeles 

(123) 4567890

[email protected]


Summary

Someone who is an experienced and efficient worker interested in joining your esteemed company that is [mention the name of the company]. Trained myself from [mention the name of the institution] and gained [mention the year] of experience from working at various companies. Moreover, ability to meet all the expectations of the valuable company that is [mention the name of the company].


Experience

Company A, airline ticket agent

  • Explained the applicable fees and taxes for each to the passengers to rule out any problem that may occur in the future.
  • Processed boarding passes and checked identification of passengers before allowing them to enter the airport terminal.
  • Scheduled flights based on customer needs and available flights.

Company B, airline ticket agent

  • Used to schedule flights as per the needs of the customer and flight availability.
  • Booked the air ticket by checking the weather conditions and made necessary changes as per the situation.
  • Maintained their soft skills with the customers and answered questions about Ticket, pricing and flight schedules.

Company C, airline ticket agent

  • Collected payments from customers for airline tickets in any form if cash, credit card, debit card or UPI.
  • Used to keep records of their customer information into the computer system to issue tickets, update records, and for any future requirements.
  • Fixed technology problem over the counters with the clients and offered professional services to achieve the business goals

Education

Florida State University

High school diploma


Certification

  • Certified in air ticketing.
  • Certified travel & tourism

Skills

  • Good at communication with clients both verbal and written.
  • Ability to deal with stressful situations.
  • Can complete the work before the deadline.
  • Innovative and creative.
  • Good at negotiating.
  • Ability to learn things quickly.
  • Good memorizing power.

Resume Template: 3

Airline Ticket Agent Resume: 3

Richard D. Harding

Laguna Beach, Los Angeles 

(123) 4567890

[email protected]


Summary

This is an experienced candidate who is interested in playing the role of an airline ticket agent at your esteemed company that is [mention the name of the company]. Consists of all the skills which are required for being good at this field. In addition to this, someone who got trained from [mention the name of the institution]  where many things about this field was taught. Additionally, I used to get many awards such as [mention the name of the awards]. In addition to this, capable of meeting all the expectations of the esteemed company that is [mention the name of the company].


Experience

Company A, airline ticket agent

  • Provided excellent customer service as outdoor ticket agent for group reservation approached and encouraged prospective customers.
  • Sold tickets and also followed quotas and upsold as well.
  • Performed walks in the ramp area between the flight.
  • Assisted in creation of VIP packages and worked independently in additional departments.

Company B, airline ticket agent

  • Scheduled flights based on customer needs and available flights which includes checking weather conditions and making changes as necessary.
  • Communicated with the customer to answer questions about Ticket pricing or flight schedules.
  • Used to collect payment from customers through cash, UPI, credit card or debit card.

Company C, airline ticket agent

  • Entered customer information into the system to issue all the records of the customer.
  • Made accurate bookings for the customers.
  • Calculated expenses and wrote and sold tickets to the passengers.
  • Helped passengers to plan their trips.
  • Helped and made their reservation confirmed.
  • Provided good customer service.
  • Re booked tickets and other arrangements.

Education

Florida State University

High school diploma


Certification

  • Certified in air ticketing.
  • Certified travel & tourism

Skills

  • Ability to organize things in an appropriate manner.
  • Innovative and creative.
  • Good at Decision making.
  • Ability to learn things quickly.
  • Can multitask.
  • Have leadership qualities.
  • Great interpersonal skills.
  • Good at analyzing things.

Resume Template: 4

Airline Ticket Agent Resume: 4

Richard D. Harding

Laguna Beach, Los Angeles 

(123) 4567890

[email protected]


Summary

Someone who is willing to work at your esteemed company that is [mention the name of the company]. Have all the qualities which are required for being a good airline ticket agent. In addition to this, someone who got trained from [mention the name of the institution] and gained [mention the year] of experience which is gained by working at different companies. In addition to this, capable of meeting all the expectations of the esteemed company that is [mention the name of the company].


Experience

Company A, airline ticket agent

  • Used to ensure airlines rules and regulations insured passengers.
  • Used to check if all the documents are valid for traveling from one place to another.
  • Assisted passengers at the boarding gate with boarding passengers.
  • Used to assist flight crews with any concern before flight.
  • Used to assist and made sure the flight departed as scheduled.

Company B, airline ticket agent

  • Used to answer inquiries made by travel agencies or transportation firms.
  • Used to communicate with the customer and other ticket agents to advise the changes with the reservation.
  • Used to process tickets sales transactions.
  • Used to weigh and tag all the luggage.
  • Used to complete gate check-in such as seat assignment changes.
  • Used to handle all special needs.

Company C, airline ticket agent

  • Used to arrange for hotel, meals and group transportation.
  • Used to Coordinate passengers with other airlines due to overbooking and cancellation.
  • Used to make ticket sales, reservation changes and provide information on aircraft boarding such as flight delays and many such things.
  • Used to greet customers when they arrived at the airport, checked all the luggage and made seat arrangements.

Education

Florida State University

High school diploma


Certification

  • Certified in air ticketing.
  • Certified travel & tourism

Skills

  • Ability to work in a team as well as an individual.
  • Can multitask.
  • Great interpersonal skills.
  • Ability to analyze things.
  • Innovative and creative.
  • Ability to learn things quickly.
  • Good at decision making.
  • Have Management skills.
  • Great attention to details.
  • Good organizational skills.
  • Have leadership qualities.

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