A Consumer Loan Officer works directly with customers to help them secure loans, credit, and finance for several reasons. Working with consumers and assisting them in loan application processes; gathering all basic information about the consumer; gathering consumer financial data to support or reject loan sanctions; establishing individualized payment plans, assisting customers with automated payments; maintaining and updating consumer account data, and conducting customer outrides are all mentioned on the Consumer Loan Officer Resume.
Resume Template: 1
Consumer Loan Officer Resume: 1
Richard D. Harding
Laguna Beach, Los Angeles
(123) 4567890
Summary
The role of the Consumer Loan Officer Trainee is largely responsible for developing relationships with business contacts and clients in the consumer market sectors.
Experience
Company A, Consumer Loan Officer
- Greet visitors in person or over the phone, ascertain their requirements, and direct them to the proper department.
- By supplying information, you may promote your services.
- Maintain and update files using code sheets, and delete flags as needed.
Company B, Consumer Loan Officer
- Direct member concerns to the department’s supervisor.
- Complete documentation and data encoding.
- Checks, deposit receipts, and payback-ready receipts are all processed.
- Balance loan totals to ensure that all loans were computed correctly.
Company C, Consumer Loan Officer
- Examine loan applications and supporting paperwork.
- Rejects loans by informing applicants of shortcomings.
- Loans are approved by issuing checks or referring applications to the loan committee.
- Completes loan contracts by presenting terms to applicants, obtaining signatures and notarizations, and collecting fees.
- Answers inquiries and responses to requests from consumers.
- Maintains consumer trust by keeping information private.
- Participates in educational programs to keep job knowledge up to date.
Education
Florida State University
Masters in Computer science
Certifications
- Certified Public Consumer Loan Officer
- Certified company Consumer Loan Officer
Skills
- Microsoft word
- Excel
- Powerpoint
- Outlook
- Windows
Resume Template: 2
Consumer Loan Officer Resume: 2
Richard D. Harding
Laguna Beach, Los Angeles
(123) 4567890
Summary
Keeping a cheerful attitude when dealing with difficult clientele.As the primary point of contact for both internal and external phone and online inquiries.Quality-oriented and dedicated to addressing administrative chores with tenacity and attention to detail.
Experience
Company A, Consumer Loan Officer
- Coordination of actions to execute institution policies, processes, and practices is directed by subordinate supervisors.
- Using spreadsheets and databases, prioritize your task, and calendar, and arrange appointments and meetings.
- Maintained office equipment and made maintenance requests as needed.
- Regular office automation tasks include mail processing, copying, faxing, scanning, and typing.
Company B, Consumer Loan Officer
- Maintained staff time and attendance records and oversaw Teller line employees.
- Interviewed possible new workers and spoke with customers to fix account issues.
- Handle all major transactions, vault cash, oversee all opening and closing processes, and keep an eye on the NSF report.
Company C, Consumer Loan Officer
- Extending corporate expectations by providing a diverse range of products and services to provide exceptional member service.
- Acquiring a broad and essential skill set in product and corporate knowledge to deliver unconditional service.
- Prospectively soliciting members’ business and accurately carrying out the process of originating, settling, and servicing a range of loans after closing.
- Processing various loan payments and making any necessary modifications to existing accounts.
- Acting professionally to overcome objections and handle any difficulties that may have arisen to give the greatest possible member experience.
- Excellent computer operating abilities, phone presence, and verbal and written communication skills.
Education
Florida State University
Masters in Computer science
Certifications
- Certified Public Consumer Loan Officer
- Certified company Consumer Loan Officer
Skills
- Interpersonal and written communication
- Organizational
- Computer proficiency
Resume Template: 3
Consumer Loan Officer Resume: 3
Richard D. Harding
Laguna Beach, Los Angeles
(123) 4567890
Summary
Customer relationship, and frequently collaborates with others to satisfy the customer’s loan, leasing, crop insurance, and servicing needs. To choose the best product or service, interpret and assess financial data and ask appropriate follow-up and probing questions.
Experience
Company A, Consumer Loan Officer
- Collections for mortgages, installment loans, and commercial loans totaling more than $[amount] million.
- Telephone, mail, and in-person contact with past-due loan consumers.
- Examine new loan applications and notify acceptance/declination accordingly.
- Create new loans by the policy.
- Work with the bank’s and the customer’s attorneys on foreclosures and legal action.
- Complete past-due statistics on a monthly and quarterly basis.
- Start and manage insurance claims.
Company B, Consumer Loan Officer
- Throughout any operational changes, maintain a complete understanding of lending rules, processes, and standards.
- Analyze consumer loan and visa applications and decide whether to approve, counter-offer, or refuse them by specified rules.
- Cross-sell loan protection, GAP insurance, and warranties.
- Cross-sell additional items to subscribers that will benefit them via credit report mining. Obtain all necessary paperwork for loan choices and underwriting.
- Maintain ties with members while communicating choices and proposing alternate alternatives.
Company C, Consumer Loan Officer
- Mentoring new loan officers by recommending any adjustments or improvements that are required, then reviewing their loans and making my suggestion.
- Work with and teach loan partners about loan procedures and verification methods to create a more efficient loan processing system.
- Consult with clients looking to refinance or buy a home, and assist them in determining the appropriate financing program for their needs.
- Offer professional advice and aggressively market consumer/mortgage goods.
- From loan inception through loan completion, closely monitor and track developments.
Education
Florida State University
Masters in Computer science
Certifications
- Certified Public Consumer Loan Officer
- Certified company Consumer Loan Officer
Skills
- Microsoft Office
- Microsoft Office
- Management Experience
- Customer Service
Resume Template: 4
Consumer Loan Officer Resume: 4
Richard D. Harding
Laguna Beach, Los Angeles
(123) 4567890
Summary
Business professional with strong organizational, customer service, and communication skills who is forward-thinking and results-driven. Expertise in several industries, with a focus on operational management and financial underwriting.
Experience
Company A, Consumer Loan Officer
- Compare the liquidity, profitability, and credit histories of the consumers being examined for risk.
- Applicants are interviewed to evaluate their financial eligibility for loans.
- Explain loan repayment regulations and limits to applicants.
- Investigate lenders to obtain the best loan rate available.
- Set up payback arrangements and, if necessary, adjust current ones.
- Assist in the selection of financial award candidates by certifying loan eligibility utilizing computerized databases.
- Keep and evaluate account records, updating and classifying them as status changes occur.
- Check that loan applications are thorough and accurate.
Company B, Consumer Loan Officer
- Prospective and present members were given information on credit union services and/or policies.
- Interviewed loan candidates over the phone as well as in person.
- Analyzed loan requests to make an informed conclusion based on a thorough understanding of lending regulations, credit information, and repayment capabilities.
- Applicants were given financial advice.
- I gathered and produced the appropriate papers.
- Maintaining good communication with all departments to ensure that all members receive exceptional service.
- While interviewing the member for the loan request, load consumer loan applications.
Company C, Consumer Loan Officer
- Daily, I establish IRAs, HSAs, and CDs with members.
- Daily car loan underwriting agreements with over 200 local dealerships for members looking to acquire a vehicle.
- Rewriting loans for overdue accounts, revised terms, and other loan agreement revisions.
- Working in close collaboration with members to discover and meet their loan requirements through the application, consultation, credit review, and debt management.
Education
Florida State University
Masters in Computer science
Certifications
- Certified Public Consumer Loan Officer
- Certified company Consumer Loan Officer
Skills
- Finances
- Microsoft Suites
- Loan Underwriting
- Auditing
- Banking
- Compliance
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