A front desk attendant is a professional who greets the clients of a corporation and performs various administrative and clerical duties. These people can work in different industries and some of their common duties include offering top-notch customer service, updating records, handling emails taking phone calls, etc.
Eager to become a front desk attendant but confused about how to start looking for jobs? Take a look at the effective resume samples given below, referring to them; it will be easier for you to write yours conveniently and make a strong impression on the HR managers.
Resume Template: 1
Front Desk Attendant Resume
Richard D. Harding
Laguna Beach, Los Angeles
(123) 4567890
Summary
A detail-oriented, determined, and ambitious individual with big dreams in life, want to secure a post in a well-recognized organization where I can learn more, grow more, and do my best for the employer.
Experience
Company A, front desk attendant
- Obtained supreme customer service ratings with the help of hard work and dedication
- Gathered and balanced all credit and cash transactions and resolved all the billing problems
- Took care of all reservation requests using a computerized guest management system
- Offered personalized service to all guests during check-in, check-out, and throughout their stays
Company B, front desk attendant
- Handled the flow of guests coming in and out of the facilities to prevent overcapacity
- Made sure of customer satisfaction by answering the questions of the guests
- Helped in the retrieval of lost belongings
- Associated with the staff members to maintain a safe and clean environment
Company C, front desk attendant
- Answered all incoming calls and directed them to the appropriate departments
- Maintained the hotel entrance area so that it looked presentable all the time, whenever the guests arrive
- Supervised the staff members and assigned activities
- Created a wide customer database which allowed the organization to quickly identify the returning guests
Education
Associate degree in hospitality administration from Florida State University
Certifications
Microsoft Office Specialist
Skills
- I work in a polite and professional manner
- I have amazing skills in prioritizing tasks effectively
- I have excellent communication, telephone, and administrative skills
- I have splendid interpersonal skills
Resume Template: 2
Front Desk Attendant Resume
Richard D. Harding
Laguna Beach, Los Angeles
(123) 4567890
Summary
A diligent and sincere working professional with almost [mention the number of years] experience in the industry, want to acquire a position that will help me to utilize my top-notch abilities and add to the profit of the organization.
Experience
Company A, front desk attendant
- Monitored the activities of the facility for participants’ compliance with safety and healthy rules
- Made sure that the common areas are cleaned and maintained at all times
- Responded to inquiries related to special events, services, and programs
- Offered customer service to all the participants in programs and activities
Company B, front desk attendant
- Resolved the complaints of the guests within the scope of authority and referred to the higher management if and when needed
- Made sure that all cash was accounted and balanced during the shift
- Verified the credit and charges of guest folio
- Helped in offering quotes for room rates and did up-selling to the guests whenever possible
Company C, front desk attendant
- Modeled and monitored appropriate behavior for staff
- Maintained a professional, friendly, and safe environment
- Supervised the staff making sure that the guests are correctly directed to their appropriate activity
- Offered excellent and positive customer service to the guests
Education
Associate degree in hospitality administration from Florida State University
Certifications
Microsoft Office specialist
Skills
- I have dependable customer service skills
- I have excellent communication skills (both oral as well as written)
- I can do prioritizing and have multi-tasking skills
- I can speak multiple languages
Resume Template: 3
Front Desk Attendant Resume
Richard D. Harding
Laguna Beach, Los Angeles
(123) 4567890
Summary
An honest, creative, positive, and hardworking professional with around [mention the number of years] experience, wishes to achieve a position within an organization where I can maximize my training, management, and leadership experience.
Experience
Company A, front desk attendant
- Responsibly handled security issues and general management
- Ensured that the staff, as well as the customer issues, are properly handled
- Answered all the concerns and questions of the guests, responded to telephone calls, and made reservations
- Kept track of all lost and found items and operated the cashier register
Company B, front desk attendant
- Greeted the guests in a friendly and professional manner
- Promptly and attentively responded to the needs of the guests
- Responded to and transferred phone calls in a responsible and timely manner
- Promptly greeted prospective guests and took care of any special requests made by them
Company C, front desk attendant
- Helped with serving food and drinks whenever required
- Handled guest check-in and check-out and made sure that their stay was satisfactory
- Did janitorial tasks like mopping, sweeping, and keeping the desks looking tidy and appealing whenever needed
- Formed and maintained positive relationships with the guests and colleagues to make a friendly environment
Education
Associate degree in hospitality administration from Florida State University
Certifications
Microsoft Office specialist
Skills
- I can lift and carry up to 50 pounds when needed
- I have the stamina to stand for a long period of time
- I have good critical thinking and problem-solving skills
- I have reliable interpersonal and communication skills
Resume Template: 4
Front Desk Attendant Resume
Richard D. Harding
Laguna Beach, Los Angeles
(123) 4567890
Summary
I am a dedicated and determined worker putting my 100% into all the tasks assigned to me. Efficient, organized, experienced, and self-motivating, I want to work in an organization where I can grow more and offer the best service to clients.
Experience
Company A, front desk attendant
- Helped the laundry attendant in offering any travel items that the guests may have forgotten during their stay
- Offered satisfactory customer service to the guests by delivering top-notch information whenever asked
- Greeted guests and offered them their room keys
- Took reservations in person, through emails, and over calls
Company B, front desk attendant
- Offered information and transferred calls
- Handled guest check-ins and check-outs with perfection
- Answered queries regarding the dining facilities, charges, and other services of the hotel
- Interacted positively with the clients while promoting hotel services and different facilities
Company C, front desk attendant
- Updated the team members about the modifications in hotel pricing, policies, services, and products
- Collected feedback through questionnaires to assess the levels of guest satisfaction
- Checked the inventory and ordered appropriate supplies
- Processed online, walk-in, and call reservations
Education
Associate degree in hospitality administration from Florida State University
Certifications
Microsoft Office specialist
Skills
- I can understand 5 different foreign languages
- I have top-notch verbal communication skills
- I can remain calm in stressful situations
- I possess active listening skills
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I’m a former teacher with a background in child development and a passion for creating engaging and educational activities for children. I strongly understand child development and know how to create activities to help children learn and grow. Spare time, I enjoy spending time with my family, reading, and volunteering in my community.