Front desk manager will be training the officers or the staff members for regulating different front office, administrative and payroll duties. He will be supervising the work of every staff members in all the respective departments mentioned above. It is necessary for the front desk manager to possess excellent presence of mind and be proactive.
He will be evaluating performance of the team members on a daily basis. A degree in management with certification will be the criteria to qualify for the position of front desk manager. It is also possible for someone who is holding a mass communication degree can actually qualify for this job. Some organizations even choose the people who are holding a high school diploma.
You must not forget to mention your experience and qualification. Further, you can also discuss with your seniors about writing a resume in shortest way and also not missing out on mentioning the experience and qualification. With any of the templates given below, you can write down the resume application of yours. You can share these templates with your friends who are looking for some easy methods to apply for the post of front desk manager or any other post.
Resume Template: 1
Front Desk Manager Resume: 1
Richard D. Harding
Laguna Beach, Los Angeles
(123) 4567890
Summary
Possess experience period of nearly [ timespan] years as a successful front desk manager. Apply listening skills by understanding the issues of the visitors or clients through face to face or telephonic communication. Have ability to organize and set tasks for raising turnover. Have knowledge of accounting software and apply it accordingly for processing accounting calculations. Have ability to handle with high quality standards. Handle the project work successfully by following high quality standards. Possess a degree in management along with certification.
Experience
Company A, Front Office Desk Manager
- Monitoring the performance of the employees.
- Regulating high quality environment.
- Coordinating between the administrative team and visitors and staff members.
- Maintaining records of VIP arrivals and guests.
- Organizing supper, tea or coffee for the visitors and proving to be a successful host.
Company B, Front Office Desk Manager
- Greeting guests and escorting accommodations.
- Scheduling and processing payroll.
- Coordinating with the housekeeping and improving guest services.
- Offering cross functional communication.
- Maintaining excellent presentable appearance and handling the doubts and queries of the customers and clients with empathy and care.
Company C, Front Office Desk Manager
- Handling daily activities of accounts department.
- Supervising the operations of the staff members.
- Handling housekeeping tasks successfully.
- Responding to the queries of the administrative department.
- Making arrangement for the car parking spaces for the employees who are coming driving using their private vehicles.
Education
Master’s Of Business Administration-HR
University Of New York
Certifications
1. Certificate in Management.- CM
2. Business Management Certificate- BMC
Skills
- Prepare budget with accuracy.
- Do possess excellent communication skills.
- Have good analytical ability
- Have proven to be an excellent administrator.
- Use query commands on oracle database platform for checking out for any duplicate data.
Resume Template: 2
Front Desk Manager Resume: 2
Richard D. Harding
Laguna Beach, Los Angeles
(123) 4567890
Summary
Possess experience of nearly [ timespan] years as a successful front desk manager. Maintain operational activities along with high quality standards. Plan, hire and build team successfully. Coordinate with all the team members and achieve sales target. Check the performance of staff members and prepare evaluation report. Analyze and assess the performance of the team members and give direction to the team members wherever they are lacking. Would prefer to achieve, learn and use latest technologies in your organization.
Experience
Company A, Front Office Desk Manager
- Maintaining cleanliness in the lobby area.
- Processing payment and invoices.
- Managing the deposits or payments.
- Making arrangement for billing for any business transaction within a quickest timespan.
Company B, Front Office Desk Manager
- Assessing charges for the services requested
- Handling billing tasks successfully.
- Offering training to the new staff members.
- Processing online payments.
- Managing vendor supplies.
Company C, Front Office Desk Manager
- Booking rooms for the guests.
- Managing the housekeeping activities.
- Processing billing of the guests and that includes fooding and lodging for number of days during check out.
- Offering IT maintenance services.
Education
Bachelor’s Of Science – Accounts
University Of New York
Certifications
1.. Management and Leadership Certificate.
2. Graduate Certificate – Leadership and Managerial Skills.
Skills
- Use excellent communication skills and make sure that everyone works in a fun filled environment.
- Have good knowledge of accounting principles.
- Possess knowledge of PowerPoint and MS-Excel. Have ability to coordinate and organize the group meeting.
- Handle credit transactions easily.
- Write official letters very quickly with a typing speed of [ numeric ] w.p.m.
Resume Template: 3
Front Desk Manager Resume: 3
Richard D. Harding
Laguna Beach, Los Angeles
(123) 4567890
Summary
Have excellent ability to reach out to the success. Hire and train the team members with high quality standards. Set goals for achievement and make sure that everyone become highly skilled and enhance the brand image of the company. Have knowledge of accounting software and prepare report. Verify and track the performance of the respective team members as per the compliance rules of the company. Highlight successfully about the drawbacks of the team members and advice for better performance techniques. Coordinate with the clients with excellent telephonic or face to face conversation skills. Possess graduation degree in management.
Experience
Company A, Front Office Desk Manager
- Managing booking and check out formalities of the guests.
- Maintaining cleanliness in the lobby area and in the staircase.
- Making arrangements for dry cleaning of curtains and bedsheets of the room.
- Responding to the guests’ requirements whenever instructed.
- Advice directors for appropriate asset management.
Company B, Front Office Desk Manager
- Maintaining and managing the amenities of the hotel.
- Making sure that discipline is maintained in the hotel premises.
- Responding to the requirements of the guests with the sense of urgency.
- Sending faxes and handling all types of calls.
- Coordinating with the seniors related to discussion of business operations.
Company C, Front Office Desk Manager
- Manage personnel filing system.
- Updated the employee handbook.
- Issued invoices.
- Handled customers’ queries and complaints over the phone.
- Ability to assess risk successfully.
- Knowledge in advanced accounting.
Education
Master’s Of Business Administration –HR
University Of New York
Certifications
1. Online Certificate in Contract Management -OCCM
2. Postgraduate Certificate in Applied Management-PCAM
Skills
- Good team handling skills.
- Coaching staff easily.
- Offering administrative assistant.
- Ability to operate fax machines easily.
- Have excellent performance track record along with strong academic background.
Resume Template: 4
Front Desk Manager Resume: 4
Richard D. Harding
Laguna Beach, Los Angeles
(123) 4567890
Summary
Possess excellent communication skills. Have understanding ability. Meet high quality standards and perform accordingly. Verify the performance of the staff members and prepare evaluation report and share it with higher authority. Facilitate excellent customer service on the phone and in person. Possess abilities to make a difference to your company with unique management skills and handling financial transactions. Have experience in handling daily cash transactions for [ timespan] years.
Experience
Company A, Front Office Desk Manager
- Offering safety maintenance system.
- Maintaining employment records for management.
- Sharing the information of job position of the hotel.
- Organizing emergency support.
- Associating with the accounts department in preparing budget and balance sheet.
Company B, Front Office Desk Manager
- Maintaining and updating system logs.
- Performing duties of a front desk and that includes handling calls for room booking and processing online payments.
- Training the team members on new updates.
- Troubleshooting equipments if required.
- Sending report to the higher authority about the daily performance.
Company C, Front Office Desk Manager
- Handling emergency and safety control duties.
- Execute administrative activities.
- Maintaining daily accounting records.
- Processing billings.
- High level communication skills.
Education
Master’s Of Science – Accounts
University Of New Jersey
Certifications
1. Online Certificate in Contract Management.-OCCM
2. Postgraduate Certificate in Applied Management.-PCAM
Skills
- Excellent data entry skills.
- Ability to prepare report using MS-Excel.
- Very much dynamic, talented and multitasking.
- Punctual, sincere and honest.
- Maintaining excellent telephonic etiquettes.
Similar Posts:
- Front Desk Supervisor Resume Example: 4 Template
- Front Desk Night Auditor Resume Example: 4 Templates
- Front Desk Clerk Resume Example: 4 Templates
- 30+ Best Work From Home Essentials (Reviewed)
- Front Desk Assistant Resume Example: 4 Templates
I’m a former teacher with a background in child development and a passion for creating engaging and educational activities for children. I strongly understand child development and know how to create activities to help children learn and grow. Spare time, I enjoy spending time with my family, reading, and volunteering in my community.