A front desk receptionist can be called the gatekeeper of an office. They answer questions, schedule appointments, transfer calls, allow access to other employees, offer directions, and handle the flow of traffic in the office. It is the job of a front desk receptionist to greet anyone who enters a building.
If you are thinking of becoming a successful front desk receptionist in life but don’t have an idea about how to start looking for jobs, then here are some resume examples for your help. Referring to them, it will be easier for you to frame yours and get the attention of the HR managers.
Resume Template: 1
Front Desk Receptionist Resume
Richard D. Harding
Laguna Beach, Los Angeles
(123) 4567890
Summary
An energetic and highly skilled individual with a pleasant, warm smile, and go-getter attitude is looking for a chance to work in an organization where I will be able to learn and grow more and add value to the development and success of the organization.
Experience
Company A, front desk receptionist
- Managed filing and data entry as requested
- Greeted people entering the building, offered directions, and answered questions
- Alerted the appropriate staff when someone is there to visit them
- Handled the building log of who’s entering and leaving the building
- Answered multiple calls and handled calls by routing them to the proper extensions
Company B, front desk receptionist
- Took messages and delivered them within the message system along with setting up conference calls as requested
- Maintained the reception area by keeping it free of clutter and clean
- Offered friendly service to those who called or entered the building
- Accepted mail and deliveries and sorted them to be distributed to the right recipients using the office mailing system
- Helped new applicants who came into the building to apply for posts that included offering them application forms, pens, and clipboards
Company C, front desk receptionist
- Maintained a copy of the director’s schedule and made, canceled, or adjusted appointments when needed
- Greeted the walk-in clients and made sure they are comfortable while they waited for their scheduled appointment
- Used a multi-line system to answer and transfer calls, offer information, take messages, and schedule appointments as required.
- Performed administrative tasks as required, including transcription, proofreading, and creating invoices
- Performed clerical duties as needed
Education
Associate’s degree in business administration from Florida State University
Certifications
Microsoft Office Specialist
Skills
- I can work independently
- I have solid written and verbal communication skills
- I have proficiency in computer software
- I know how to use and manage a multi-line phone system
Resume Template: 2
Front Desk Receptionist Resume
Richard D. Harding
Laguna Beach, Los Angeles
(123) 4567890
Summary
A determined, ambitious, and diligent working professional with almost [mention the number of years] experience is seeking a role of increased responsibility and authority in a renowned organization.
Experience
Company A, front desk receptionist
- Operated the telephone switchboard and answered and transferred the calls
- Greeted people and escorted them to the appropriate people or office
- Took messages and conveyed them to the appropriate employees
- Responded to the questions of the visitors courteously and professionally
- Placed conference calls and outgoing calls as required
Company B, front desk receptionist
- Performed basic data entry when necessary
- Drafted, reviewed, and proofread the documents of the office
- Handled the outgoing mail and organized and distributed the incoming mail
- Ordered and stocked the supplies for the office
- Maintained the reception area by keeping it all organized and clean
Company C, front desk receptionist
- Operated and maintained the office machines that included fax, copiers, and printers
- Helped in issuing the employee ID cards and guest passes
- Notified the security officers about emergency situations and unescorted guests
- Ensured in compliance with corporation regulations and rules
- Resorted the back office filing system, making it easier and quicker to retrieve documents
Education
Associate’s degree in business administration from Florida State University
Certifications
Microsoft Office specialist
Skills
- I have a good knowledge of Microsoft Office
- I am a detail-oriented and a highly organized person
- I have extraordinary oral and written communication skills
- I have good interpersonal as well as basic technical skills
Resume Template: 3
Front Desk Receptionist Resume
Richard D. Harding
Laguna Beach, Los Angeles
(123) 4567890
Summary
A highly-skilled and focused customer-oriented front desk receptionist with around [mention the number of years] experience is seeking a position in a corporation where I can have multiple challenging opportunities to grow more in my career.
Experience
Company A, front desk receptionist
- Monitored the newly-hired administrative workers
- Offered feedback on different services of the company when asked
- Produced reports as instructed
- Performed different data entry tasks
- Maintained the inventory of the office supply
Company B, front desk receptionist
- Maintained the hard copy and the electronic filing system
- Processed requests for information and data
- Prepared and updated correspondence and reports
- Answered calls and emails greeted and directed the visitors
- Kept track of incident reports and activity logs for the review of the community association manager
Company C, front desk receptionist
- Answered the calls and attended to the requests of the callers professionally and appropriately
- Monitored and controlled the electronic security control systems when asked
- Ensured all safety procedures and precautions were followed while performing the duties
- Resolved and followed up on all complaints
- Responded to emergency situations in an efficient and timely manner
Education
Associate’s degree in business administration from Florida State University
Certifications
Microsoft Office specialist
Skills
- I have top-notch organizational and planning skills
- I have attention to detail and accuracy
- I have solid oral and written communication skills
- I am known for offering top-notch client service
Resume Template: 4
Front Desk Receptionist Resume
Richard D. Harding
Laguna Beach, Los Angeles
(123) 4567890
Summary
A customer-focused, flexible, and sincere front desk receptionist with over [mention the number of years] experience performing different clerical duties. Good at collaborating with the management and office staff to serve the clients, wishing to get a post where I will be able to rise high in my career.
Experience
Company A, front desk receptionist
- Delivered top-notch service by greeting and serving customers in a friendly, timely manner
- Interacted well to form positive relationships with the guests and employees
- Efficiently resolved the concerns or issues to the satisfaction of the involved people
- Scheduled and directed staff in regular work assignments to maximize the productivity
- Prepared and maintained accurate appointment schedules
Company B, front desk receptionist
- Helped the clients over the calls regarding orders, promotions, products, office operations
- Performed filing, basic bookkeeping, and clerical tasks
- Answered multiple phone lines and transferred the calls to the correct departments
- Investigated and analyzed the complaints of the clients to recognize and resolve problems
- Researched, calmed, and rapidly resolved the conflicts of the clients to prevent the loss of the key accounts
Company C, front desk receptionist
- Successfully handled the main office inventory tasks
- Greeted all the visitors and announced their arrival to the staff
- Verified the credit of the customers and established how the customers would pay for the stay
- Recorded the complaints or comments of the guests and referred them to the managers as necessary
- Run night audits, general office duties, and other general office cleaning tasks
Education
Associate’s degree in business administration from Florida State University
Certifications
Microsoft Office Specialist
Skills
- I can give keen attention to detail
- I have the ability to work under pressure
- I am familiar with Microsoft Office
- I have prioritizing and multi-tasking abilities
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I’m a former teacher with a background in child development and a passion for creating engaging and educational activities for children. I strongly understand child development and know how to create activities to help children learn and grow. Spare time, I enjoy spending time with my family, reading, and volunteering in my community.