How to Become a Claims Adjuster: the Ultimate Guide

Welcome to the world of claims adjusting! ? Get ready to dive into the dynamic realm of insurance and financial analysis, where your expertise in calculations and decision-making will play a pivotal role.

As a claims adjuster, you’ll navigate through a maze of insurance policies and assess risks and damages with precision and accuracy. 

Just like a tightrope walker, you’ll balance between risk and stability, ensuring fair settlements for policyholders and the company alike. The average annual salary for claims adjusters ??in the United States is $67,312, providing an excellent starting point for a rewarding career in the insurance industry. 

In the US, a claims adjuster makes an average compensation of $61,599? annually. Salary information as of July 27, 2023.

Who is a claims adjuster?

Claims adjusters play a crucial part in the changing world of the insurance sector. They carefully evaluate the scope of an insurance company’s obligation, making sure that policyholders get just and correct payments. 

Their knowledge ✨covers a wide range of insurance claims, from assessing storm-related property damage to assessing personal injury claims following a vehicle accident. 

With their investigation talents? at their disposal, claims adjusters check buildings, companies, and vehicles, creating thorough reports that are crucial for claims examiners to consider.

They are essential to sustaining the values of fairness and honesty in the insurance industry since they are the frontline evaluators.

How much can a claims adjuster earn?

In the United States, a claims adjuster can expect to earn a total compensation of $59,720 a year, with an average pay of $55,830?. These figures show the median, or the middle of the ranges, from our unique Total Pay Estimate methodology, which is based on data about wages gathered from our users. 

The expected annual increase in wages is $3,890. Cash bonuses, commissions, tips, and profit sharing are all possible forms of additional compensation.

The numbers in the “Most Likely Range” fall between the 25th and the 75th percentile of all the pay information that is currently available for this position.

How to Become a Claims Adjuster (Tips)

Congratulations, my aspiring claims adjuster! Prepare for an exhilarating journey into the dynamic realm of the insurance industry. ? I’ll be your reliable companion, guiding you through the maze of insurance claims, from property damage to personal injury cases.

Get ready to appraise, evaluate, and ensure fair settlements. Let’s embark on this thrilling adventure together! ⤵️

Explore the Job Responsibilities of an Insurance Claims Adjuster

As an insurance claims adjuster, your duties involve evaluating insurance claims, conducting ?interviews with clients and witnesses, inspecting property damages, and referring to official records like police and medical reports. 

Additionally, you may seek guidance from experts such as lawyers, architects, physicians, and construction workers for expert opinions on certain claims. Thoroughly documenting the gathered information, you will make determinations on the validity of claims and settle them accordingly. 

Moreover, you’ll collaborate with witnesses and legal professionals to support the insurance company’s stance when facing disputed claims.

Meet the educational prerequisites

To pursue a career as a claims adjuster, ? employers typically require a minimum of a high school diploma or equivalent. While many insurance adjuster roles accept candidates with a high school diploma, possessing an associate’s or bachelor’s degree may give you a competitive advantage.

Relevant fields of study could include:





Choose your desired adjuster specialization

Various types of insurance adjuster✍️ positions are available, such as staff, independent, or public adjusters. Deciding on your preferred path will help you identify the necessary steps to follow and provide insights into potential job opportunities and networking prospects to advance your career.

Pursue Job Opportunities

While claims adjusters primarily work for casualty and property insurance firms?, there are potential openings in commercial insurance, disability insurance, medical insurance, and health insurance companies. 

Worker’s compensation is another field offering employment prospects. You may start as a trainee under the guidance of seasoned adjusters in any of these domains.

As you develop your skills and expertise, you’ll be entrusted with greater responsibilities and independence in your role.

Fulfill licensing prerequisites and obtain your license

Many states mandate that insurance adjusters hold an insurance ?adjusting license. To be eligible for the licensing exam in your state, you may need to complete a pre-licensing course. 

Various courses are available, both in-person and online. If you aspire to work in other states, securing a reciprocal license in those states is vital. To ensure compliance, research the specific requirements in your region and take the necessary steps accordingly.

Sustain your licensure status

Upon acquiring your insurance adjusting ?license, it is crucial to maintain it by earning continuing education credits and renewing your license regularly. These credits can be earned through online or in-person courses. 

Each state sets its own guidelines for licensure maintenance, so familiarize yourself with the local regulations and devise a plan to keep your license current.

Engage in Ongoing Professional Development

As a claims adjuster, staying informed about government regulations and advancements in medical technology is crucial. These updates can influence policy coverage and claims processes. 

To ensure you’re up-to-date?, consider participating in continuing education courses. You have various options, such as enrolling in school programs, taking online courses, or attending specialized seminars for claims adjusters. 

Additionally, many companies offer training programs to keep their employees well-informed about industry changes.

Responsibilities of a claims adjuster

Claims adjusters play a pivotal role in the insurance industry. Beyond assessing claims and calculating settlements, they contribute to insurance advisory services, risk assessment, and customer relations. 

While appraising damages and handling insurance claims are essential, their versatility shines in various aspects of the insurance landscape.

Here’s a glimpse of their everyday duties. ⤵️

Evaluate claim details & policy

The appointed adjuster will initially ✍️assess the specifics of the accident or loss you reported in your claim. They will also examine your insurance policy to identify the applicable coverages for your situation.

Conduct interviews with involved parties

The adjuster will gather recorded statements from individuals? connected to the incident, including drivers, passengers, and witnesses. They may also analyze the accident scene, police reports, video recordings, and any other relevant information related to the loss.

Discuss available choices

If the adjuster determines that the damages are covered, they will present you with available✨ options. 

Typically, you can choose to proceed with repairs or opt for an inspection first to assess the repair costs. In the case of an inspection, the adjuster will coordinate the assessment of your vehicle and prepare a repair estimate.

Putting together summaries of investigative findings

Claims adjusters are in charge of compiling and examining data pertaining to insurance claims?. They create thorough reports describing the results of their investigations, which include information on the accident, an evaluation of the damage, and any pertinent evidence.

Authorizing payments and negotiating settlements

With the help of claimants and policyholders?, claims adjusters bargain settlement arrangements that are equitable and acceptable. They approve payments to compensate for the damages, medical expenditures, or other charges specified in the insurance policy once the settlement has been reached.

Top claims adjuster courses in the United States

For those aspiring to thrive in the world of insurance claims, exploring the right educational path is crucial for a successful journey. Discover top-notch programs in insurance and claims management offered by reputable institutions worldwide. 

These esteemed courses provide comprehensive education, expert guidance, and valuable opportunities to sharpen your skills and excel in the claims-adjusting field. ⤵️

Basics of Whistleblowing

The course starts by exploring the fundamentals of whistleblowing, including its historical context, legal aspects, various types, and organizational best practices. It delves into effective strategies for whistleblowing, handling emotional consequences, and understanding the legal protections available to whistleblowers in the UK. 

Participants will learn about the techniques, skills, and ethical aspects essential for conducting thorough and proper investigations.

Risk Management: Managing Property and Liability Risk

In this complimentary risk management course, you will gain knowledge about essential aspects of property and liability risk. Property risk involves potential damage from fire or natural disasters, while liability risk pertains to the possibility of facing a lawsuit. Life is filled with unavoidable risks, presenting diverse forms. 

Upon completing the course, you will possess the skills to recognize, evaluate, and proficiently handle these risks.

Customer Care Skills and Telephone Etiquette

‘Customer service’ refers to the assistance provided by a company to its clients. This course teaches effective customer care through phone interactions, covering ‘defusing’ techniques and customer management strategies to establish positive connections with callers. 

Understanding the importance of excellent customer service and fostering genuine customer loyalty are key components addressed in this CRM training course, enhancing your communication abilities.

Basics of Property Law

Discover the extensive property law guide, delving into the core principles of land laws. Unravel the intricacies of land registration systems, comprehending rights, interests, and land characteristics. 

Uncover the distinctions between registered and unregistered land, gaining valuable insights into ownership matters to bolster your legal expertise. This course further explores leases, bailments, licenses, mortgages, and insurance, providing a comprehensive foundation for understanding land laws.

Communication and Conflict Management

Enroll in this certificate program to explore the impact of perception on communication. Gain insights into negotiation and essential techniques for group decision-making and problem-solving. 

The course provides a comprehensive understanding of conflict management principles in the workplace and the pivotal roles of effective leaders in this dynamic process.

Top Claims Adjuster Schools in the World

A career as a claims adjuster could be your true calling if you have a keen eye for details, possess strong analytical abilities, and thrive in a fast-paced environment. However, becoming a skilled claims adjuster requires more than just attention to detail. 

It demands dedication, continuous learning, and honing your expertise in the insurance industry. To get started on your journey, here’s a compilation of the top schools globally that offer comprehensive programs to help you refine your skills and excel in this dynamic field of claims adjustment. ⤵️

Mesa Community College

In this program, students acquire a solid foundation in insurance and risk management, delving into intricate principles and practices. The curriculum places significant emphasis on developing technical and transferable skills, encouraging students to connect and apply them effectively. 

Critical thinking, problem-solving, and analytical abilities are honed, complementing the in-depth study of personal and business insurance, liability, property, health, and commercial insurance. 

The curriculum also includes a Certificate of Completion (CCL) in Risk Management and Insurance, allowing students to earn both the associate degree and CCL.

Integrating essential aspects of business, management, and entrepreneurship, the program equips students for roles in claims adjustment and appraisal.

American Public University

Presented by the Dr. Wallace E. Boston School of Business, this program imparts fundamental knowledge of the real estate sector. It serves as an advantageous pathway to a bachelor’s degree, opening doors to career progression while also serving as a qualification for entry-level roles as a claims adjuster or appraiser.

With broad applicability, the associate degree caters to aspiring and established real estate professionals alike.

Comprising 60 credits, the program allows students to transfer up to 45 credits from a prior associate degree and other college-level coursework. The affordable tuition is made even more accessible through military discounts and various financial aid options.

Wayne Community College

The program’s educational objectives equip students to thrive in the demanding field of risk management and insurance. It encompasses essential business principles and practices concerning these areas, as well as technical expertise in handling claims investigations and settlements.

To succeed in the state licensing exam, students must demonstrate adept knowledge of risk management and insurance.

Commencing with an orientation course on college student success, the curriculum spans various disciplines that mirror the multidisciplinary approach crucial for achievements in claims adjustment and appraisal.

Collin College

Collin College offers the sole associate degree in insurance management in Texas, making it highly sought after. Students complete 60 credit hours to obtain the degree, but within the program, there are two embedded certificate levels, allowing students to earn both certificates alongside the associate degree.

The first certificate, sales and agency (Level 1), requires 21 credit hours, while the second certificate (Level 2) encompasses 39 credit hours focusing on the insurance industry.

These certificates hold significant value as they create opportunities in the insurance sector, particularly for aspiring claims adjusters and appraisers. 

Successfully completing these two certificate levels also results in the award of the associate degree, making it a triple accomplishment.

Northcentral Technical College

To obtain the associate degree, students must complete 64 credits in this two-year program that focuses extensively on specialized automotive technology skills. It proves valuable for aspiring claims adjusters and appraisers as the job entails understanding automobiles, especially collision damage.

Apart from automotive expertise, students also cultivate transferable skills essential for the contemporary job market. The curriculum encompasses subjects such as mathematics, interpersonal communication, and economics.

Course formats vary based on the campus, with the Wausau campus providing 100% on-campus courses, for instance.

New York University

NYU’s esteemed School of Professional Studies offers this program, catering to individuals with a strong interest in real estate, specifically in claims and appraisal fields. The curriculum delves deep into every aspect of the commercial real estate sector, providing extensive coverage that is rare in an undergraduate program. 

Students gain confidence in evaluating and managing commercial real property, making them highly capable and empowered professionals.

Notably, NYU’s program ranks among the top undergraduate real estate programs nationally, owing to its academic excellence and hands-on learning opportunities in real-world settings.

Being located in New York, the world’s real estate capital, students benefit from firsthand experiences in the heart of the industry.

Where to find claims adjuster opportunities online?

Are you a passionate claims adjuster in search of thrilling career opportunities? Look no further! In the digital age, the internet has become an invaluable resource for claims adjusters to explore a wide array of job openings and connect with industry professionals worldwide. 

This guide will navigate you through the online landscape, assisting you in identifying ideal prospects that align with your career goals and ambitions, whether you’re starting out or aiming to elevate your professional profile. ⤵️


A well-known job search engine called Indeed provides job seekers with a wide range of employment options, including claims adjuster roles. Indeed, one of the most well-known job search engines, claims millions of monthly users looking for a variety of career opportunities. 

Indeed is a significant resource for claims adjusters, offering a large database of job postings from numerous insurance firms and associated businesses.


A respected and focused job search engine, targets remote and flexible employment options, including claims adjuster roles. offers a selected list of real employment opportunities from reputable businesses as a website committed to promoting work-life balance and remote work possibilities. 

This platform provides a wide variety of remote, part-time, freelance, and telecommuting employment for claims adjusters looking for flexible work options. 


The comprehensive and user-friendly job search engine ZipRecruiter focuses on matching qualified work opportunities for claims adjusters. ZipRecruiter, which is designed especially for the insurance sector, provides a large selection of claims adjuster openings from respected organizations. 

Candidates may focus their search on a particular job or jobs based on region, experience level, and other criteria using the platform’s comprehensive filtering capabilities.

Claims adjusters looking for new employment prospects might use the well-known and established job search engine An extensive selection of claims adjuster roles is available from respected insurance firms and agencies on, a top career resource. 

Candidates for employment can look into a variety of positions, such as property claims adjusters and vehicle claims adjusters, among others.

Key takeaways

Embarking on a career as a claims adjuster may seem challenging, but with determination and persistence, the possibilities are limitless. 

Give your best, work diligently, and embrace multiple interviews and opportunities to pave your way to success in the insurance industry. Who knows, you may become the next claim-adjusting luminary! ?

Similar Posts:

Was this article helpful?

Leave a Comment