Senior Tellers manage teller teams and delegate work to other staff. Servicing cash drawers, investigating inconsistencies, educating junior tellers, giving access to vaults, maintaining ATMs, reporting to bank executives, and encouraging other tellers are all essential functions of a Senior Teller. Although no formal education is necessary for this employment, many resume samples include a diploma program in banking or management.
Resume Template: 1
Senior Teller Resume Example: 1
Richard D. Harding
Laguna Beach, Los Angeles
(123) 4567890
Summary
Working in customer service, bartending, and serving for numerous years. I’ve always appreciated working in a fast-paced setting. I am trustworthy, organized, and constantly eager to take on new challenges.
Experience
Company A, Senior Teller
- Daily compliance with security rules at teller workstations and vaults was ensured.
- Promotions and recommendations to sales personnel increased client interest and knowledge of bank products and services.
- Up to $[amount] in daily inbound and outgoing money shipments were delivered with [percent]% accuracy.
- Helped the Head Teller with daily General Ledger reporting.
Company B, Senior Teller
- Assisting consumers with different financial activities while adhering to bank policies and procedures
- Recognized as a market leader in the second semester of [year]. Maintained over [percent]% of planned sales and achieved [percent]% balance accuracy.
- Excellent sales and customer connection abilities resulted in a 6-month promotion to a senior position.
Company C, Senior Teller
- Discovered consumer needs outside of the present transaction and effectively directed the client to the proper source to meet the need.
- Customers were informed and taught about their fundamental financial accounts, as well as advantageous firm goods and services.
- Bank vaults were monitored to verify cash balances were correct and that day-to-day activities were properly put into the system.
- Extensive experience managing the operations of eight teller stations.
- Coached and developed new employees and made certain that new hires followed established policies and procedures on the floor.
Education
Florida State University
Masters in Computer science
Certifications
- Certified Public Senior Teller
- Certified company Senior Teller
Skills
- Banking
- Finance
- Leadership
- Military
- Management
- Cash Management
- Public Speaking
- Team Building
- Team Management
- Research
- Customer Relationship Management
Resume Template: 2
Senior Teller Resume Example: 2
Richard D. Harding
Laguna Beach, Los Angeles
(123) 4567890
Summary
Having worked in the accounting sector for over [number of years] years in a variety of jobs. Receiving and/or disbursing funds, as well as keeping a variety of manual and automated ledgers. Extensive customer service experience through phone, in-person, and writing.
Experience
Company A, Senior Teller
- Recognize transaction errors when debits and credits do not balance.
- Receive and count the cash, drafts, and travelers’ checks daily.
- Enter consumer transactions into computers to record them and produce computer-generated receipts.
- Order a cash supply to match your everyday needs.
Company B, Senior Teller
- Maintain accurate records of all personal and commercial transactions and provide exceptional customer service in receiving and paying out money.
- Positive relationship image projected while providing outstanding client service and adhering to established banking norms.
- Investigated disparities and uncovered mistakes that needed to be corrected or adjusted.
- Daily, performed and/or managed all vault and ATM Teller operations.
Company C, Senior Teller
- Paying and receiving teller transactions are processed.
- Clients can be given official checks, money orders, visa gift cards, and traveler’s checks.
- Clients are given transaction records and account balances, and sales are referred to the proper departments.
- Provide exceptional client service.
- Perform the duties of a Vault Teller, which include counting, sorting, and keeping the daily money needed to operate the teller line.
- Filling cash orders for other tellers and validating surplus funds sold to the vault by other tellers.
Education
Florida State University
Masters in Computer science
Certifications
- Certified Public Senior Teller
- Certified company Senior Teller
Skills
- Word Processing
- 10-Key
- Copy Machine
- Scan documents
Resume Template: 3
Senior Teller Resume Example: 3
Richard D. Harding
Laguna Beach, Los Angeles
(123) 4567890
Summary
Senior Teller who consistently outperforms business goals to ensure client happiness and loyalty. Extensive experience in high-pressure financial situations. Maintaining high levels of accuracy and efficiency while meeting branch goals.
Experience
Company A, Senior Teller
- Students and departmental workers received customer service.
- Accounts were reconciled, and documentation was weighed against cash on hand.
- Payments received by mail and fax were processed.
- Helped students and instructors with account problems.
- I investigated and handled returned products as well as credit cards.
- I reconciled my accounts and purchased monthly bus passes.
- Aided with the training of new employees.
Company B, Senior Teller
- Process teller transactions in a timely and correct manner.
- Keep key and combo logs and reports for branch staff.
- Reduce the branch’s risk and losses by following check cashing policies and procedures.
- When necessary, act as a backup for the Customer Service Officer.
- Assist tellers with recommendations to platform employees.
- With each transaction, provide great customer service.
- When speaking with customers, look for sales possibilities.
Company C, Senior Teller
- Checks were examined for identity and endorsement.
- Daily averages and shortfalls were reported to the operations department.
- As needed, provided coins and money to tellers.
- Bank data and client information were kept secret.
- Outstanding customer service earned a regional branch commendation award.
- Specific queries were directed to the relevant branch staff.
- Customer service was timely, accurate, and good.
- Customer complaints with personal savings, checking, and credit lines were investigated and resolved.
Education
Florida State University
Masters in Computer science
Certifications
- Certified Public Senior Teller
- Certified company Senior Teller
Skills
- Bank Teller
- ATM Custodian
- POS Supervisor
- Customer Service
- Vault Teller
Resume Template: 4
Senior Teller Resume Example: 4
Richard D. Harding
Laguna Beach, Los Angeles
(123) 4567890
Summary
To gain a meaningful position that allows me to put my previous work experience’s exceptional customer service contact, correct data processing/entry, and office administration talents to use.
Experience
Company A, Senior Teller
- Returns phone calls to maintain the financial interests of the bank by adhering to internal and external rules, procedures, and regulations.
- Learn about the bank’s goods and services to keep and improve client account relationships.
- Identify chances to address client requirements and send them to Bank Colleagues who can assist them.
- By sticking to the company’s vision and principles, you may help and serve your coworkers both within and outside of the banking office.
- Perform office and administrative tasks such as ordering supplies.
- As allocated, service the ATMs, safe deposit box, vault, and night drop.
Company B, Senior Teller
- Consumer engagement revealed potential customer demands for new services.
- Required compliance reports were prepared and filed.
- When necessary, assisted tellers with customer contact, transaction processing, or teller discrepancy research.
- Documents were prepared for the management to utilize in completing monthly teller appraisal performance reviews.
- Participated in a performance evaluation meeting with the management and a single teller.
Company C, Senior Teller
- Receives and processes bank transactions while confirming necessary information at the relevant authority level.
- Maintains a cash drawer by bank regulations, balances the cash drawer daily, and locates and/or corrects problems.
- Balances coin machines, coin vaults, ATMs, and small vaults.
- Security, audit, and compliance needs are met.
- Handles normal consumer inquiries about teller line transactions and new account openings.
- Unusual requests, sophisticated client inquiries, and account research are forwarded to the relevant branch staff.
Education
Florida State University
Masters in Computer science
Certifications
- Certified Public Senior Teller
- Certified company Senior Teller
Skills
- General PC knowledge
- Cross-sell bank products
- Excellent Customer Service
- Personal Banker
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